1. About this Policy
At IoT Systems Group, we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org.
2. Who are we?
IoT Systems Group is a UK based technology company positioned within the IoT service delivery market.
We develop and deliver an IoT ecosystem with unprecedented performance and characteristic for connecting any “thing” to the platform. We have a global market perspective with offices in London and Beirut.
3. What personal information do we collect from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.
4. When do we collect information?
We collect information from you when you access our site, register on our site, subscribe to a newsletter, fill out a form, open a support ticket or enter information on our site.
5. How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To improve our website in order to better serve you
- To allow us to better service you in responding to your customer service requests
- To administer a contest, promotion, survey or other site feature
- To send you communications regarding your order or other products and services
- To follow up with them after correspondence (live chat, email or phone inquiries)
- To process orders that you have submitted
- To carry out our obligations arising from any contracts entered into by you and us
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our reporting obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
6. How do we protect your information?
We only provide articles and information. We never ask for credit card numbers. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. However, please keep in mind that non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
7. Do we use ‘cookies’?
8. Who has access to your information?
9. Third-party links
10. Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, you can select your choices by ticking the relevant boxes situated on the form on which we collect your information. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: email@example.com. The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: firstname.lastname@example.org. You have the right to ask for a copy of the information IoT Systems Group hold about you (we may charge you for information requests to cover our costs in providing you with details of the information we hold about you).
11. Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the EU. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
We are concerned to protect the privacy of children aged 13 or under. If you are aged 13 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
14. Review of this Policy
We keep this Policy under regular review. This Policy was last updated in February 2019.